Terms and Conditions

Last Updated: [Insert Date]

Welcome to Raysence (“we,” “our,” “us”). These Terms and Conditions govern your use of our website, https://raysence.com/ (“Website”) and the purchase of products from our online store.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or
  • You are using the Website under the supervision of a parent or legal guardian.

2. Products and Services

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • We do not guarantee that product descriptions or other content are error-free.
  • Colors and images may vary slightly due to screen settings.
  • We reserve the right to modify or discontinue products without notice.

3. Pricing and Payments

  • All prices listed are in ₹ unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be made in full before order processing.
  • We accept payment methods including [UPI / Credit Card / Debit Card / Net Banking / etc.].

4. Order Acceptance and Cancellation

  • Once an order is placed, you will receive a confirmation email.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspected fraudulent activity
  • If payment has been made and the order is canceled, a refund will be issued.

5. Shipping and Delivery

  • We aim to process and ship orders within 3 business days.
  • Delivery times may vary depending on location and courier services.
  • We are not responsible for delays caused by:
    • Courier companies
    • Natural events
    • Incorrect shipping details provided by the customer

6. Returns and Refunds

  • Returns are accepted within [X days] of delivery.
  • Products must be unused, in original packaging, and in resalable condition.
  • Refunds will be processed after inspection of returned items.
  • Shipping charges (if applicable) are non-refundable.

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account.
  • You agree to provide accurate and complete information.
  • We reserve the right to suspend or terminate accounts for misuse or fraudulent activity.

8. Intellectual Property

All content on this Website, including:

  • Text
  • Images
  • Logos
  • Graphics

is the property of Raysence and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to hack, disrupt, or damage the Website
  • Misuse or copy Website content without permission

10. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products.
  • Our total liability shall not exceed the amount paid for the product.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mumbai.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

15. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: info@raysence.com
  • Phone: 9930250339
  • Address: 71, Ground Floor, Goyal Trade Center, Nr. Sona Gold Cinema, Borivali East, Mumbai: 400066

⚠️ Important Note

This is a general template, not a substitute for legal advice. For full compliance (especially with Indian ecommerce laws, GST, and consumer protection rules), consider having a lawyer review it.

If you want, I can also:

  • Customize this based on your actual products (fashion, electronics, etc.)
  • Write Privacy Policy + Refund Policy + Shipping Policy
  • Make it Shopify / WordPress ready format